As an artist on the go, you know that inspiration often strikes in the most unlikely places. But inspiration never waits for you to find the perfect conditions. You’ve got to either capture that lightening the moment it strikes or it’s gone forever. That’s why we created the Eyeball, so you can create studio quality tracks anytime, anyplace. Kaotica envisions a colorful tapestry of artists, their stories and shared ideas, creators and industry pros like yourself who make up our awesome community.
Kaotica was born in 2009 when founder, Konrad Zukowski, was watching his friend make beats in his basement studio. His friend had just finished installing thousands of dollars’ worth of foam and sound insulation to treat his space, unfortunately all his time, money and effort did not produce his desired outcome. With a passion in music, and an urge to resolve this dilemma, Konrad applied his background in business and innovative spirit into creating Kaotica and the revolutionary Eyeball used by some of the world’s greatest talent today.
It took years of research and development, patent implementation, and countless hours to introduce the Kaotica Eyeball to the world in 2015. Established in Canada, Kaotica believes in supporting local suppliers and businesses. The Eyeball is 100% manufactured in North America to ensure consistent fine quality, and our services are found locally to provide outstanding support and experience to our valued customers.
Customer Service
Shipping Policy
Please allow up to 2 business days to process your order. All orders are subject to a customer verification procedure. Please ensure your address details and profile information are accurate to prevent delays in shipping. We may refuse your purchase if we find evidence of fraud.
Standard shipping is 2-5 business days in North America and 5-10 business days worldwide.
We offer priority shipping for an additional charge within North America only. Orders must be received and verified by 2:00 PM MST Monday through Friday (excluding holidays) to enjoy next business day delivery. Orders placed after 2:00 PM MST on business days or on weekends/holidays will be shipped on the next business day and received the following business day.
Orders are shipped and delivered on business days (Monday through Friday, excluding holidays) via FedEx from Canada. We do not ship to P.O. Boxes.
Individual pop filter purchases are shipped via Canada Post and USPS within North America via standard 7-12 business day delivery with tracking.
Orders placed outside of North America may face import duties, taxes and fees which are not included in Kaotica’s item pricing. It is the buyer’s responsibility to check with their customs office to determine what additional costs may arise upon delivery.
We do our best to estimate the most accurate delivery time for your convenience. Although tracking details state an expected delivery date, these are estimates, and delays caused due to weather, customs clearance or misinformation are not Kaotica’s responsibility and we are not obliged to reimburse shipping fees charged to the customer.
Returns & Exchanges
If you are not satisfied with your purchase, you can return the Kaotica Eyeball for a refund on the purchase price or an exchange. A return request must be placed within 30 days of receiving your order. Items must be returned in the original packaging and in new condition. Items that have visible wear are not considered to be in new condition and will be returned to the customer at his or her cost. Individual pop filter purchases are final sale and not applicable for refund.
Warranty
Limited One Year Warranty: Kaotica warrants your product to be free from physical defects in material and workmanship for a period of 1 year from the date of original retail purchase. This warranty covers defects in manufacturing that arise from the correct use of the device. It is limited to defects in materials and workmanship and does not cover damage caused by abuse, misuse or unauthorized modification. This warranty also does not cover the normal wear and tear of the pop filter, pop filter removal or microphone insertion and removal.
The Kaotica Fatboy is modified to accommodate larger diameter side-address microphones with long/short-bodies . Refer to the list of compatible microphones below.